<< ----- Training Session Report Template ----- >> Personnel Information Trainer: Initiate: --------------------------------------------------------- In Game Information Realm: Server: Date: Session Length: --------------------------------------------------------- Session Overview Brief Description of the Training Session: --------------------------------------------------------- Checklist Checklist Complete: ( answer yes to each question ) _ Is this at least the second full (5 live petition minimum) training session the trainee has had? _ Has the trainee had at least two different sponsors for full sessions? _ Did the trainee nick properly without being told? _ Did the trainee -on- both in game and on IRC without being reminded, and -off- after the session as well? _ Did the trainee use FQ's and perform research without needing to be prompted to do so? _ Did the trainee perform all relevant research prior to contacting the petitioner? _ Is the trainee's greeting spelled properly, and grammatically correct with no erroneous spaces, bad punctuation, or poor wording? _ Is the trainee informing their petitioner when they need to do research, AND keeping the petitioner up to date if the research goes beyond a few minutes in time? _ Is the trainee's conduct with players acceptable? _ When speaking with players is the conversation professional, free from large amount of typos, grammatical errors, or any netspeak? _ When finished with a petition, did the trainee invite the player to /petition again if needed? _ Does the trainee have full knowledge of all commands at their disposal? _ Do they know how to /assist to and/or /summon a player via CharID? _ Do they know how to find what playfield the player is on, without asking the player? _ Do they know how to teleport to 1 1 if they need to use the map teleport to find a specific point in a playfield? _ Do they understand the proper use of GMdeaf? _ Do they understand the /teleportself command? _ Do they know how to use the /get command? _ Has the trainee answered a variety of petition types and worked on a variety of issues? _ Does the trainee display confidence in answering petitions and speaking with players without relying on their sponsor? _ If a trainee encounters an offline petition, are they leaving a direct and specific message relating to the issue as opposed to a generic, canned, and scripted response? _ Does the trainee understand petition classes, and re-classify petitions and leave them as needed? _ Has the trainee used Mantis? _ Has the trainee used the Ops FAQ? _ Did the trainee look up policy as opposed to making assumptions they already know the policy? _ Did the trainee perform in a satisfactory and consistent manner through all petitions during the session? _ Do you think the trainee is ready for Evaluation? --------------------------------------------------------- Petition History for the Session Resolved: Escalated to Level 1: Changed class and left: Session Length: --------------------------------------------------------- ** Remember: Make sure the Subject line is: Training Session Report -or- Evaluation Session Report - Passed -or- Evaluation Session Report - Failed